About ordering mail order wine from CASTANG wines
Anytime: 24
hours a day, 7 days a week, via e-mail. We will process orders on the day
they are received subject to status or payment method chosen.
Order via Telephone:
01503 220359
8.30 to 5.30 Monday to Friday UK time
Order via Fax:
01503 220650
Anytime: 24 hours a day, 7 days a week.
Print out the Online Order Form from
the downloads section, and fax it in
By Mail: (Cheque, Credit Card & BACS or electronic bank
to bank transfers)
Castang Wine Shippers
Belhay Farm
Pelynt
Looe
Cornwall
PL13 2JX
Please allow 7 days for processing.
We will also be glad to send you one of our comprehensive catalogues or DOWNLOAD it in Microsoft Word format.
SPECIAL ORDERS AND SECRET
TREASURES
Special order? No problem, we'd be happy to track down that long-lost wine
for you, or direct you to someone who can.
We receive shipments so frequently that we have many wines available unadvertised. We are sent some little known, but superb wines to taste test. You can be in on these hidden treasures just contact us and ask one of our representatives for any "special purchases" that we may currently have. You may find that our "special purchases" are some of our best kept secrets.
LIMITED QUANTITIES
We search the world over for the very best and are finding that the very best
is often available in very limited quantities. Because of the exclusive
nature of our product, we cannot always guarantee availability, so please
order early.
CUSTOMER SERVICE
For inquiries regarding the status of your order, availability, information
on tasting notes or any other questions you may have, please telephone
or e-mail us between the hours of 9:00am and 5:30pm Monday to Friday.
RETURNS AND EXCHANGES
All of our products are unconditionally guaranteed. Please return only unopened
product. Include the delivery note that you received with your shipment
and indicate the reason for return on the reverse side of the slip. Once
received, we will promptly provide an exchange or refund, whichever you
prefer. Please do not return opened product; a refund will still be issued.
Thank you for choosing Castang
Wines for your mail order and delivered wines
Website updated July 2008.